Betamo Casino FAQ

How do I register on the official Betamo Casino website?

From the homepage of the website, choose how to create an account: by phone number, email or through social media. Enter the necessary data, enter a promo code, if available. Choose the currency and deposit the game account.

What if I did not receive a confirmation email for my account?

If it takes a while for your confirmation email to arrive, check if it’s in your Junk Mail folder. We also advise you to check that you have entered your email address correctly when you registered at Betamo and if necessary contact our support team.

Why do I need to authenticate with Betamo Casino?

These precautions are necessary for the added security of each player, to ensure the safety of your account, your earnings, and to prevent the growth of scammers.

How long does the verification process take?

On average, you have to verify your account within 24 hours.

Can I change my username?

Unfortunately, a player cannot change the name given at registration on his own. That is why you must provide the correct details when creating your account.

How can I regain access to my account?

If you have lost your password, try to reset it using Reset Password button next to the password field or contact technical support.

How do I make a deposit in Betamo?

Once you have selected your currency you must specify your means of finance. Then enter the personal details of your account holder/cardholder.

How is the protection of transactions made on the casino website guaranteed?

The casino uses an SSL encrypted communication protocol for complete security of all transactions made on the website. Confidentiality of players’ data is one of the fundamental principles of this gambling club.

How do I withdraw my winnings?

To withdraw money from your balance in your personal cabinet, use the special sub-category in the menu, which shows the available withdrawal methods. You may withdraw the money using the same system that you used for depositing.

How to avoid overdue payments?

Withdrawal delays usually occur for several reasons: bonuses are not fully played, your account is not verified, or you made a mistake during registration. Please check your details carefully in order to avoid having your account blocked.

Can I play at the Betamo Casino for free?

Yes. You can play at Betamo casino for real or virtual money in demo mode.

How do I close my account?

If you choose to remove your profile, email the gambling club. You will then be contacted by the casino, and if there is no doubt that the closure of the account has been requested directly by the owner, the deletion procedure will begin.